FAQs

FAQ

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Find answers to common questions about Aurex Labs, our products, and research-use guidelines.

  • What are research compounds, and how are they used?
    Research compounds are materials supplied for controlled laboratory research conducted in vitro (outside a living organism). Aurex Labs products are intended solely for qualified professionals performing legitimate research and are not for human or veterinary use.
  • Do you provide COAs or testing documentation?
    Yes. Were available, Aurex Labs provides certificates of analysis and supporting documentation to help verify identity and specifications prior to use in research. Availability can vary by product and batch.
  • Who can purchase from Aurex Labs?
    Aurex Labs supplies products exclusively for qualified professionals, laboratories, and research entities. By purchasing, the buyer certifies they will use products strictly for in vitro research and in compliance with applicable regulations.
  • Are your products intended for human or animal use?
    No. Aurex Labs products are strictly for in vitro research use only and are not intended for human or veterinary use, consumption, therapeutic use, or diagnostic procedures.
  • Are your products tested for purity?
    Products are manufactured under controlled conditions and, where applicable, are verified using analytical methods such as HPLC and/or mass spectrometry. Refer to product documentation for the most relevant batch information.
  • Are your products legal to purchase in the United States?
    Yes—our products are sold as research materials intended for legitimate in vitro laboratory use. Buyers are responsible for ensuring compliance with all applicable local, state, and federal laws.
  • Do you offer fast domestic shipping?
    Most orders are processed within 1 –2 business days. Shipping speed depends on the carrier and service selected at checkout. Processing and transit times may vary during peak periods.
  • Can I track my order?
    Yes. Once an order ships, a tracking link is sent to the email address used at checkout so you can monitor delivery status.
  • Do you ship internationally?
    Aurex Labs ships exclusively within the United States. International shipping is not available.
  • What payment methods do you accept?
    Available payment methods are displayed at checkout before you place your order. Options may vary depending on location and checkout configuration.
  • Why choose Aurex Labs?
    Aurex Labs is built around consistency, documentation, and research-focused standards. We prioritize clear specifications, professional handling, and transparency to support reliable laboratory work.