Privacy Policy

Privacy Policy

Aurex Labs (“Aurex Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or purchase products from us (the “Site”).

By accessing or using the Site, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information you voluntarily provide, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account login credentials (if you create an account)
  • Order and transaction details

b. Payment Information

Payments are processed by third-party payment processors. Aurex Labs does not store full payment card details. Payment data is handled securely by authorized providers.

c. Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed and time spent on the Site
  • Referring URLs

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Verify eligibility and compliance with our Terms & Conditions
  • Communicate regarding orders, updates, or support requests
  • Improve Site functionality and user experience
  • Detect fraud, abuse, or unauthorized activity
  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core Site functionality
  • Analyze traffic and usage patterns
  • Improve performance and user experience

You may disable cookies through your browser settings, but doing so may limit certain Site features.

4. Third-Party Services and Data Sharing

We may share information with trusted third parties, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers (e.g., site performance and traffic measurement)
  • Email and communication platforms

These third parties are authorized to use your information only as necessary to provide services to Aurex Labs and are contractually obligated to safeguard it.

We do not sell or rent your personal information to third parties.

5. Legal Compliance and Disclosure

We may disclose information if required to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests or subpoenas
  • Enforce our Terms & Conditions
  • Protect the rights, property, or safety of Aurex Labs or others

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Maintain business records
  • Comply with legal, tax, and regulatory obligations

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is 100% secure, and Aurex Labs cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications (where applicable)

To exercise these rights, contact us using the information provided on the Site.

9. Children’s Privacy

The Site is not intended for individuals under 21 years of age. We do not knowingly collect personal information from individuals under 21. If such information is discovered, it will be promptly deleted.

10. International Users

If you access the Site from outside the United States, you acknowledge that your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws.

11. Changes to This Privacy Policy

Aurex Labs may update this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of the updated Policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact Aurex Labs through the contact information available on the Site.